Privacy Policy

Last Updated: May 2026

At minfans, we gather natural treasures and handcraft gemstone jewelry to invite mindfulness and heartfelt blessings into your daily life. Just as we respect the authentic heritage of the gems beneath the Earth, we are deeply committed to respecting and protecting your personal privacy.
This Privacy Policy outlines how your personal information is collected, used, and safeguarded when you visit or make a purchase from minfans.com (the “Site”).

1. Personal Information We Collect

When you interact with our Site, we collect certain details to ensure a seamless, secure shopping experience.

  • Device Information: When you visit the Site, we automatically collect information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect data about the individual web pages or products you view, and what search terms referred you to the Site.
  • Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect specific information from you, including your name, billing address, shipping address, payment confirmation indicators, email address, and phone number.

※ Secure Payment Note: Your full credit card numbers or raw financial credentials are processed via secure, SSL-encrypted third-party gateways and are never stored on our servers.

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Information to:

  • Communicate with you, provide order tracking, and offer support.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our exclusive handcrafted drops or mindful lifestyle updates, strictly in accordance with the preferences you have shared with us.
  • Optimize and improve our Site’s browsing experience.

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties only to help us use your Personal Information as described above.

  • E-Commerce Infrastructure: We use standard, secure e-commerce systems to power our online workshop store.
  • Analytics & Discovery: We use tools like Google Analytics to help us understand how our visitors interact with the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
  • Compliance with Law: Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising & Tracking

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes tracking pixels from networks like Google Ads.

  • You can opt out of targeted advertising by adjusting your settings directly on those platforms (e.g., Google Ads Settings portal).

5. Data Security & SSL Encrypted Protection

Your trust is a sacred bond. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All checkout information is encrypted using secure socket layer technology (SSL) and stored with industry-standard encryption protocols.

6. Your Rights (GDPR & CCPA Compliance)

If you are a resident of certain regions (including the European Economic Area or California), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the official support email below.

7. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Our Operational Workshop

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us directly via email:

  • Brand Name: minfans
  • Customer Support Email: chen@minfans.com
  • Operating Address: No. 32, Waichen, Juxian Village, Gaiwei Town, Xianyou County, China, 351252